Civil Rights and Other Grievances
Other Grievances
Any
student with concerns not covered in the above processes should first raise their
grievance, in writing, to a student services staff member. If the student services staff member’s
response does not resolve the student’s concerns, then the student may escalate
the grievance to the Office of Student Affairs (studentaffairs@strayer.edu).
The Office of Student Affairs will work to provide the
student a response within five (5) business days after receipt of the
grievance. The decision of the Office of Student Affairs is the University’s final
response.
The investigation process for certain civil rights-related
concerns follows a different timeline and may be found here [Link to “Civil
Rights Related Concerns Procedures”].
Complaints regarding discrimination, harassment, or
denial of an accommodation previously negotiated under the Americans with
Disabilities Act (ADA) should be immediately communicated verbally and in
writing directly to the Dean of Students, who may be reached by phone
at (877) 261-6908, by fax at (571) 643-0646, by e-mail to studentaffairs@strayer.edu
or by mail at P.O. Box 710927, Herndon, VA 20171.
Civil Rights Related Concerns
Procedures
The procedure described below is applicable to non-academic
complaints of unlawful discrimination, harassment, retaliation, or unfair
treatment on the basis of the following:
-
Title VI and Title VII of
the Civil Rights Act of 1964;
-
Title IX of the Education
Amendments of 1972;
-
Section 504 of the
Rehabilitation Act of 1973, as amended;
-
The Family Education
Rights and Privacy Act of 1974;
-
The Age Discrimination
Act of 1975; and
-
The Americans with
Disabilities Act of 1990.
Student complaints of
this nature should be directed immediately to The Office of Student Affairs in
writing at studentaffairs@strayer.edu. The Dean of Students,
in coordination with Strayer University’s Human Resources department (for
complaints directed against a Strayer employee), will promptly investigate the
complaint. This investigation may
require the complainant or other parties who may have knowledge about the
alleged matter to be interviewed. The
Dean of Students will respond to the complainant with a resolution in writing,
typically within 30 calendar days after receipt of the complaint. The University, at its sole discretion, may
extend the timeframe of the investigation for good reason. The decision of the Dean of Students will be
final.
If a complaint is found
to be substantiated, the misconduct will be dealt with promptly and
appropriately by the University. Any corrective actions taken with regard to
any Strayer University employee’s performance will be kept confidential.
The Dean of Students may
determine that a complaint does not allege sufficient facts to warrant an
investigation. Any student found making false, malicious, or repeated baseless
accusations may be subject to disciplinary action.