Sign Language Interpreter Policy and Procedures

It is the policy of Strayer University to afford qualified students with disabilities an equal opportunity to participate in, and thus benefit from, all programs, services, and activities of the University.  Strayer University provides sign language interpreter services for hearing impaired students who have provided the proper documentation and have been approved for ADA accommodations.  Interpreter services are provided for on-campus classes and course-related activities, such as registration, New Student Orientation, and tutoring.  Students are not charged the cost for interpreter services.

Approving and Securing Interpreter Services

• A student must be approved for ADA accommodations prior to receiving interpreter services. Any exceptions must be cleared with the ADA Coordinator prior to scheduling interpreting services.

• A student requiring interpreter services should complete registration for classes at least two weeks prior to the beginning of the quarter to guarantee that an interpreter will be available for the first day of classes.  However, the University will put interim accommodations in place to the extent possible for requests received less than two weeks prior to the beginning of the quarter.

   

Notice of Late Arrival or Cancellation

• Students must notify the Campus Director or Campus Dean at least 24 hours in advance when planning to miss a class or course-related activities for which interpreter services have been secured.

• Students should notify the Campus Director or Campus Dean if they anticipate a late arrival for class or course-related activities.  Interpreters will wait 20 minutes after a class or scheduled session has started before leaving.  If the student does not show up, it will be considered the same as a failure to provide advance notice.

• There may be instances when notice of late arrival or 24 hours advance notice of cancellation is not possible. Such instances should be reported to the ADA Coordinator for consideration.

Consequence for Failure to Provide Advance Notice of Late Arrival/Cancellation:

1. First occurrence:  A letter or email from the ADA Coordinator will be sent to the student reminding the student of the interpreter services policy and procedures and warning the student that indefinite suspension of interpreter services may result after a second occurrence.  Students will be required to sign an acknowledgment of understanding of the interpreter policies and procedures.

    

2. Second occurrence:  A letter or email will be sent to the student notifying the student that failure to give 24-hour advance notice has occurred twice and warning the student that a third occurrence may result in indefinite suspension of interpreter services.  The letter or email will also remind the student of the interpreter policies and procedures.

    

3. Third occurrence:  Interpreter services may be suspended indefinitely.  A letter or email notifying the student of indefinite suspension of interpreter services will be sent by the ADA Coordinator.  The student will be required to meet with the ADA Coordinator (in person or by telephone/TTY) before a reinstatement of interpreter services will be considered.