MSBL5604 Operations Management
Operations management involves the responsibility of ensuring that business operations are efficient in terms of using as few resources as needed, and effective in terms of meeting customer requirements. It is concerned with managing the process that converts materials, labor, and energy into goods and/or services and it is here that the business leader is expected to utilize sound critical decision making in order to initiate action and move the organization efficiently, effectively and economically. The purpose of this course is to provide students with a sound conceptual understanding of the role that Operations Management plays in today's organizations. The student will be presented with applications of Management Science, Logistics, Inventory Management, Facilities Management, Total Quality Management, Resource Allocation, Supply Chain Management and Simulation. Whenever possible the "problem scenario approach" will be used. Upon successfully completing this course, students will have mastered many of the important fundamentals of Operations Management and will be able to model these and other concepts, circumstances and challenges to which they will undoubtedly be exposed in various aspects of their workplace.