INSC 30153 Manufacturing and Service Operations Management
3 hours. Prerequisites: INSC 20153 or equivalent and junior standing, or consent of the instructor, and must be a Business major. Develops concepts and analytical skill to address the issues related to the creation and distribution of goods and services. Emphasizes the role of operations function as a competitive weapon and examines how operations strategy can be integrated with the corporate strategy and other functional strategies. Discusses the increasingly important role of global competition, technology, and total quality. Other topics include process design, capacity, planning, technology choice, planning and inventory control, and just-in-time systems. Technology is emphasized.