MSCI 5018 Strategic Negotiation
A survey of the organizational and economic aspects of manager / employee relationships. This course examines the changing business climate and the conflicting forces of the need for organizations to achieve competitive advantages such as lower costs, increased operational flexibility and improved customer service while employees seek to protect past wage and benefit gains and enhance job security. This course is taught through the prism of labor/management relations but is intended to provide negotiation skills that are transferable to all business settings (unionized and non-unionized).