Executive Administrative Assistant Certificate

(formerly Business Support Specialist)

Curriculum BUS.ADA.CERT (formerly BUS.SUP.CERT) (C307D)

Students interested in pursuing executive administrative assistant positions in business today can pursue this certificate. This certificate will prepare students to assist executives in a mid-size to large business organizational environments. Business acumen skills will be taught in customer service, management and business, accounting, records management, and computer software applications. This program will also prepare them to take the Certified Administrative Professional (CAP) Exam.

PROGRAM LEARNING OUTCOMES:

At the completion of the Executive Administrative Assistant Certificate program, the graduate will be able to:

  • Explain the role of organizational structures that include the supervisor's role and any subordinate roles;
  • demonstrate teaming and collaboration and personal and interpersonal skills to develop effective working relationships;
  • prioritize, plan, and manage for results;
  • prepare written communications and distribute processed information;
  • show how to set up and maintain paper and electronic files;
  • demonstrate basic financial tasks;
  • show how create appointments, maintain calendars, and receive visitors;
  • originate meetings and conferences;
  • prepare travel arrangements; and
  • prepare for future professional challenges.

Semester One

CourseCategoryCredits
BUS 103 Keyboarding Technique

1 credit

BUS 107 Microsoft Office in Business Applications

3 credits

BUS 141 Introduction to Business

3 credits

BUS 171 Introduction to Customer Service

3 credits

BUS 188 Business Writing

3 credits

 
BUS 146 Business Computations

3 credits

OR
BUS 102 Small Business Accounting

3 credits

Total Semester Credits:16

BUS 103◊: Any student who can type 25 words per minute on a three-minute timing, with five errors or fewer, using proper touch-typing technique, may take a proficiency test for BUS 103◊.

BUS 103◊: Students completing the BUS 103◊ proficiency requirement in the first semester may take BUS 104◊ in the first semester instead of the second semester.

Semester Two

CourseCategoryCredits
BUS 104 # Keyboarding Speed & Accuracy

1 credit

BUS 125 Fundamentals of Office Administration

3 credits

BUS 150 Principles of Management

3 credits

BUS 161 Business Law I

3 credits

 
CHN 101 Elementary Chinese I

4 credits

OR
SPN 101 Elementary Spanish I

4 credits

Total Semester Credits:14

Total Credit Hours: 30

See BUS course descriptions.

Coordinator: Dr. William M. Griffin, Ext. 3579