Administrative Assistant Certificate (formerly Office Assistant Certificate)
Curriculum BUS.ADM.CERT (C407D) (formerly BUS.OFA.CERT)
Students that pursue the Administrative Assistant Certificate program will be prepared to begin entry-level office positions. Students learn the skills and knowledge in office procedure and word processing, customer service and records management.
PROGRAM LEARNING OUTCOMES
After successful completion of the Administrative Assistant Certificate program, the graduate will be able to:
- demonstrate proficient keyboarding skills;
- demonstrate proficient written communication skills and etiquette;
- identify business accounting department practices;
- assess current business practices and trends; and
- summarize the different roles of customer service.
| BUS 103 ◊ Keyboarding Technique | | 1 credit |
| BUS 104 ◊ # Keyboarding Speed & Accuracy | | 1 credit |
| BUS 107 ◊ Microsoft Office in Business Applications | | 3 credits |
| BUS 188 ◊ Business Writing | | 3 credits |
| Total Semester Credits: | 8 |
Note: BUS 103◊, BUS 104◊: any student who can type 25 words per minute, on a three-minute timing, with five errors or fewer, using proper touch-typing technique may take a proficiency test for BUS 103◊.
| BUS 102 ◊ Small Business Accounting | | 3 credits |
| BUS 171 ◊ Introduction to Customer Service | | 3 credits |
| CIS 161 ◊ # Microsoft Excel II | | 3 credits |
| Total Semester Credits: | 9 |
Total Credit Hours: 17
See BUS course descriptions.
Coordinator: Dr. William M. Griffin, Ext. 3579