HMP 581 Negotiation and Conflict Management: Theory and Practice
This course is designed to convey the basic theories and skills of negotiation in both face-to-face and virtual settings, and examine where theses skills can be appropriate in conflict contexts. Although there are many similarities between the face-to-face and virtual interactions, there are also important differences. The course will begin with basic theories and skills associated with traditional face-to-face negotiations. After this review, the course will shift to an analysis of virtual negotiations and the ways in which the elements of face-to-face negotiations do or do not apply in the online medium.