General Student Grievance Procedures

In the event initial parties involved cannot resolve a problem, the following procedure should be followed:

1. A detailed grievance should be submitted in writing to the proper department head, supervisor, dean or administrator.
   1. The grievance should specifically state the name(s), address, telephone number, description of the incident, date, time, circumstances and witnesses relating to the incident
   2. The student should also state what resolution or remedy he/she is seeking.
   3. The written grievance must be signed by the student, hereinafter referred to as the complainant, and submitted within at least 30 days of the alleged incident or discrimination.
2. Appropriate supervisors, dean and/or administrators will promptly attend to the written grievance. All the parties have the right to:
   1. Be notified of the alleged discrimination, specific acts involved, and resolution sought.
   2. Know the source of the complaint.
   3. Be accompanied by an advisor for advisory purposes only at any proceeding.
3. The appropriate supervisor, dean or administrator will conduct an investigation. All parties involved will be afforded the opportunity to submit evidence relevant to the grievance.
4. The investigator or investigative team will compose a written document as to the validity of the grievance and terms of the resolution, if any. A copy will be forwarded to the complainant. If appropriate, discipline may involve one or both parties.
5. The investigator or investigative team will maintain all files and records relating to the grievances filed.
6. The final decision rests with the Administrative Team, made up of all vice presidents, deans and administrative personnel.

*These general procedures do not apply to applicants for admission or employment at the College.