BAA207 Supervisory Skills Bootcamp
Are you a potential, new, or seasoned supervisor that wants to learn the invaluable tools and theories required to be a truly effective leader? If so, you don't want to miss this program! Topics include understanding behavioral styles, setting SMART goals, the magic C's of effective leadership, creating a climate for motivation, maintaining a productive work environment, and providing world class customer service. Instructor Gerry Bruno has over 20 years of experience as a supervisor and senior manager. For the past 25 years Gerry has been providing people in leadership positions the skill building knowledge they require to be comfortable, effective and successful. Gerry's workshops are content packed, highly interactive and fun.