Grievance Procedure
Since disputes between instructors and students are inevitable in matters of grading, accusations of cheating, and professional behavior/responsibility; the decision of the faculty is binding unless immediately and properly challenged. The following procedures are to be adhered to in the resolution of such conflicts:
At the first level, any student with a complaint of this nature should consult directly and personally with the faculty in question. If no settlement is forthcoming at this stage, the student may then appeal to the Department Chairperson/Director, in the presence and only in the presence of the Chairperson and the faculty in question. If no settlement is reached at this stage, a student may request, in writing, a meeting with the Department A.P.G. Committee.* If no settlement is reached at this stage, a final appeal may be made to the Vice President of Academic Affairs, who will make the final decision in the dispute, after simultaneous consultation with the student, instructor and Department Chairperson/Director.
It must be noted that:
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*This will be the second step if the faculty is the Department Chairperson.
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The student and the instructor have the right to introduce witnesses and to be present at any meeting.
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Should a student violate the sequence herein outlined, her/his complaint shall be considered void.