Certificate in Sales Administration

A certificate in Sales Administration provides students with knowledge, skills, and abilities that support career development in sales administration. The service industry is one of the nation’s fastest growing areas. With many professionals retiring in the next five to 10 years, the employment forecast for sales professionals is promising. This certificate prepares students for careers in professional sales, with curriculum focusing on sales techniques, data analysis, technology, consumer behavior, ethics, communication, customer service, presentations and proposals. Students can select one course based on their professional interests that encompass general sales, hospitality, or sports. They will also have opportunities to practice new techniques in class, and then transfer those acquired competencies in the workplace or job interview.

18 Credits

Choose one of the following two courses:

BBA 430Data Visualization

3

OR

ISM 350Information Technology Policy and Strategy

3

Choose one of the following three courses:

BBM 330Power and Negotiation

3

OR

HSP 201Customer Relations in the Hospitality Industry

3

OR

SPM 310Sales in Sports

3

Sales Administration Certificate Required Courses

BBM 100Customer Service Workshop

1

BBM 110Fundamentals of Ethical Sales Techniques

1

BBM 201Principles of Management

3

BBM 308Introduction to Sales Force Management

3

BMK 320Consumer Behavior

3

BBM 415Effective Sales Presentations and Proposals

1