Withdrawal/Refund Policy
- To submit your request for Course Withdrawal, contact the Office of the Registrar
- Failure to withdraw properly will result in the issuance of a Withdrawal/Failure grade and responsibility for payment in full.
- If a student withdraws prior to the start of the semester, all fees will be refunded, except the registration fee.
Once a semester begins, there are no refunds of fees, this includes registration fees and all course-related fees (i.e. lab fees).
- Withdrawing from courses or failing to attend courses will impact your financial aid eligibility. For details, visit SHU’s Financial Assistance Withdrawal policy.
- Refunds/Adjustments to tuition are based on the schedule below and are determined by the date of notification to the Registrar's Office/Advisement Office, not the date of last class attended.
- Adjustments to meal plans and housing charges follow the same schedule noted below, in accordance with proper notification of move-out of your residence hall to Residential Life
- Students are required to request release of any credit balance. Visit Withdrawal and Refund Policy, to submit your request.
Tuition Insurance
As a supplement to this policy, we are pleased to offer a Tuition Insurance program through Grad Guard.
The insurance plan supplements our institutional refund policy, and provides up to 100% coverage throughout the entire term. If you withdraw from classes due to illness, injury, mental health issues, unforeseen loss of life or any other eligible reason, the plan will ensure that you receive 100% reimbursement for your insured tuition, room and board (on & off campus), mandatory fees and up to $1,000 toward additional school-related expenses (i.e. books, computers, commuter student expenses, etc).
Deadline to enroll is the Day Before your Classes Begin - Review to protect your college investment today! For more details go to our website.
Withdrawal/Refund Schedules
Sacred Heart University Online Only Programs
- 100% Before start of first week
- 80% During the 1st week of Classes
- 0% After the 1st week of Classes
Fall & Spring Semesters (On Ground/Hybrid Programs)
- 100% Before start of 1st week
- 80% Before start of 2nd week
- 60% Before start of 3rd week
- 40% Before start of 4th week
- 20% Before start of 5th week
- 0% After start of 5th week
Summer Undergraduate Classes (On Ground/Hybrid Programs)
- 100% Before start of 1st week
- 75% Before start of 2nd week
- 50% Before start of 3rd week
- 25% Before start of 4th week
- 0% Before start of 5th week
Summer Graduate Classes (On Ground/Hybrid Programs)
- 100% Before start of 1st week
- 0% After the first week of classes
Intensive Terms (for all students) - including Winter, Spring & Summer
- 100% Before start of 1st week
- 0% Once class begins
Additional Withdrawal/Refund Policy Information
Sacred Heart University will not release grades, transcripts, education verifications, diplomas or allow a student to register for subsequent terms with any delinquent balance (balances include tuition, Public Safety, library, etc).
Sacred Heart University reserves the right to request all delinquent payments be made in the form of a bank check, certified check or money order. The University also reserves the right to require payment in advance to authorize new registration.
Refund Allocation Policy for Federal Financial Aid Funds
Bank Mobile Electronic refunds - to set up electronic refund preference go to http://www.Refundselection.com.
Official Withdrawal— Withdrawing from all courses is considered withdrawing from the University. If you do this before 60% of the semester is completed (approximately 8–9 weeks into the semester), your financial aid award will be recalculated, according to the percentage of the semester you have completed. The formula for calculating this percentage is:
| (Days enrolled) – (Official breaks of five days or longer) |
| Total number of class days in the semester. |
Unofficial Withdrawal— If a student stops attending classes without notifying the University, we will be required to recalculate your federal financial aid using the last date of an academically related activity in which the student participated as documented by the student’s instructor(s). If the Office of Student Financial Assistance is unable to obtain the last date of an academically related activity, we will be required to recalculate the student’s federal aid using the midpoint of the semester. If the University is required to send back money to the federal loan programs, the student may incur institutional charges for the term.
Refunds can take four to six weeks to process. After withdrawing, students must contact Student Accounts at 203-371-7925 to receive a refund. Refunds are only given to students who have no outstanding balances.