BUSA 2000 Business Communication

A study of the tools and techniques, both oral and written, that are useful for communicating in a business environment based upon the concepts and theories of business communication. Among the additional topics covered in detail, are: business reports, presentations (prepared and impromptu), resumes, the job search process, and basic business etiquette. The course involves considerable use of critical thinking skills.

Credits

3

Prerequisite

ENGL 1101

Typically Offered

Athens Campus: fall evening, summer evening — Demorest Campus: fall day, spring day

Student Learning Outcomes

At the successful completion of this course, students will be able to:

1. Recognize and appropriately use the common body of knowledge associated with business communications and etiquette.
2. Develop and enhance critical thinking skills as part of communication skills.
3. Develop your ability to communicate with others using a wide variety of processes and techniques.
4. Improve spelling, grammar, and punctuation skills for more effective written communication.
5. Recognize that communication is a critical process in all organizations and that developing communication skill is a necessary component of success.
6. Understand the communication techniques that are used to influence your thinking and behavior.