Students have the right to ask a school:

• What financial assistance is available, including information on all federal, state and institutional financial aid programs
• What the deadlines are for submitting applications for each of the financial aid programs available
• What the cost is of attending and what are the policies regarding refunds for students who drop out
• What criteria are used to select financial aid recipients
• How financial need is determined. This process includes how expenses (i.e., for tuition and fees, room and board, travel, books and supplies, personal and miscellaneous costs) impact your budget.
• What resources (e.g., parental contribution, other financial aid, your assets) are considered in the calculation of your need
• To explain how much of your financial need, as determined by the institution, has been met.
• To explain the various programs in your student aid package. If you believe you have been treated unfairly, you may request reconsideration of the award which was made to you.
• What portion of the financial aid you receive must be repaid and what portion is grant aid. If the aid is a loan, you have the right to know the interest rate, the total amount that must be repaid, the payback procedures, the length of time allowed to repay the loan, and when repayment is to begin.
• How the school determines whether you are making satisfactory progress, and what happens if you are not