OFAD230 Office Procedures
This course emphasizes the essential skills required for administrative assistants working in a contemporary office environment. Topics for this course will include: office protocols, time management, office equipment and technology, records management, meeting and travel planning, customer service, office ergonomics, the virtual administrative assistant, cloud computing, as well as other support functions needed in today's office. Students will develop their customer service, teamwork, and problem solving, as well as other soft skills via real-world office simulations. Prereq. - OFAD121. Also available through Online Learning.
Prerequisite
OFAD121
Lecture/Lab Ratio
3:0