EMGS221 Emergency Service Management
This course introduces the basic concepts of management theory as applied to various operations specifically related to emergency service organizations. Topics include historical foundations, administration, management, leadership, finance and managing change. Emphasis is placed on aspects of human resources within a context of education and training to achieve critical outcomes. Health and safety responsibilities within regulatory compliance parameters are discussed as are all pertinent laws and regulations that directly impact emergency service organizations. Ethics and public policy conclude the topical discussions to provide awareness for those who are managers or administrators of emergency service organizations.