Student Complaint and Concern Procedures
Manhattanville College and its staff strive to improve student services and welcome input regarding our policies and procedures. All student concerns or complaints should be written and directed to the appropriate departmental or division/Dean office. If said response does not adequately address a student's concerns, the complainant is encouraged to contact the Office of the Provost (Reid Castle, 2nd floor, Room 207, 914-323-5340 ) for academic concerns and the Office of the Vice President of Student Affairs (Reid Castle, 2nd Floor, Room 227,914- 323-5294) for all other concerns.
All written complaints/concerns should be accompanied by relevant documentation. The Provost or Vice President for Student Affairs will review the documents and the circumstances with the appropriate area and will either respond personally to the complaint, or direct the appropriate member of the institution to do so within 10 days of receipt of the written complaint.
Please note: Due to Federal regulations the College generally only corresponds with students, not parents or guardians.