Complaints and Grievances
Online instructors are not under the supervision of the eLearning & Instructional Innovation Center, nor does it address issues regarding instructional matters. Issues or complaints related to online or hybrid courses or an instructor must follow the appropriate chain of command: Instructor, Department Chair, Division Dean, Vice President of Instruction, and then the President of LC. Please consult the LC Student Handbook for detailed instructions on
Students Rights, Responsibilities, and Students Complaints. Students may contact the Office of the Dean of Student Affairs at (956) 794-4988 for additional information.