Student Complaints
Vernon College recognizes that students have the right to file a complaint when they have a grievance against college policy or personnel. Vernon College defines “grievance” as a written student complaint submitted to the Dean of Student Services on the Vernon College Grievance Form. Vernon College has reasonable, just, and timely policies and procedures in place for the resolution of these written student complaints. All students are encouraged to resolve problems when they first arise with the parties involved. Only when problems can’t be solved informally are they moved to the formal written grievance procedure. The grievance procedure is published in the Student Handbook which is available online. The Dean of Student Services or the Associate Dean of Student Services is available to discuss Vernon College Grievance Procedures and provide guidance in navigating the process.