Hospitality Industry Administration Hotel/Motel Certificate

Curriculum HIA.HMM.CERT (C406F)

The certificate program prepares students for potential positions as front desk clerks, reservationists, concierge, guest attendants and other entry-level positions in the hotel industry. Students develop skill in guest handling procedures, basic supervision, housekeeping and planning catering functions. This program may be completed by full-time students in one year. All courses can be applied to the AAS in Hotel and Motel Management.

PROGRAM LEARNING OUTCOMES:

At the successful completion of the Hotel/Motel Certificate, the graduate will be able to:

  • identify all hotel department functions as it relates to front of the house and back of the house;
  • solve guest related situations in a professional manner;
  • describe each step in the reservation process as it relates to front office;
  • demonstrate basic professional supervisory and people skills as it relates to each department in a hotel; and
  • plan and execute a catering function by applying the catering management guidelines.

Semester One (Fall)

CourseCategoryCredits
ACC 100 Basic Accounting I

3 credits

HIA 110 Introduction to the Hospitality Industry

3 credits

HIA 115 Food Sanitation & Safety

2 credits

HIA 122 Introduction to Convention Management

3 credits

HIA 210 Hotel & Motel Front Office Operations

3 credits

RHT 101 # Freshman Rhetoric & Composition I

3 credits

Total Semester Credits:17

Semester Two (Spring)

CourseCategoryCredits
HIA 215 Housekeeping for the Hospitality Industry

3 credits

HIA 225 # Hospitality Supervision

3 credits

HIA 250 Hospitality Marketing

3 credits

HIA 277 Catering Management

3 credits

HIA 295 # Cooperative Work Experience

2 credits

Total Semester Credits:14

Total Credit Hours: 31

See HIA course descriptions.

Coordinator: Denise Smith-Gaborit, Ext. 3624