HINF 550 Workflow Design & Reengineering
This course introduces process mapping and workflow management. The intricacies of observing, recording, analyzing, and improving processes within the healthcare setting will be discussed and analyzed. Issues arising from the development, dissemination, implementation, and use of health information technologies (information systems, monitoring systems, etc.) on individuals and organizations will be explored. The concepts of usability, learnability, likeability, ergonomic, and universal design of solutions will also be discussed in depth. Social and ethical issues will also be introduced.