Computer Support Specialist
Associate in Applied Science
Division: Science, Technology, Engineering and Math
Division Chair: TBA
Department Chair: Jeanette Geller, jgeller@sunyrockland.edu
Department Support Staff: TBA
Department Office: Technology Center, Room 8307, Phone: 845-574-4577
Why Study Computer Support Services?
In an ever-changing technological world, the ability to use and understand computer hardware and software is crucial. The AAS degree in Computer Support Services is for students who want to work in the technology field as computer support technicians. According to the U.S. Department of Labor, employment of computer support specialists is expected to grow 18 percent from 2010 to 2020.
Related disciplines include Computer Information Systems/Computer Support.
Degrees Offered:
Occupational Objectives:
Computer support specialists provide help and advice to people and organizations using computer software or hardware (equipment). Technical support specialists provide support for information technology (IT) employees within their organization and help-desk technicians assist non-IT users who are having computer problems. The AAS degree in Computer Support Services provides students with a broad-based technology background in preparation for a career as a computer support technician, help-desk administrator, network technician and more. Students pursuing a bachelor’s degree may be required to take additional general education courses to attain full status as a college junior.
5 Top Reasons
To Study Computer Support Services at RCC:
- VALUE: Save as much as $100,000 by attending RCC before transferring to a four-year school.
- CAREER: Internships provide real-world experience.
- FLEXIBILITY: Part-time study can accommodate work, family, or other time commitments. On campus childcare available.
- CONVENIENCE: Courses are offered in classroom, online or hybrid format.
- SUPPORT: Small class sizes, more individual attention, free tutoring, financial aid, scholarships.
Opportunities at Rockland Community College:
There are more than 40 student clubs with special interests and socializing opportunities. Activities include sports, student government, and clubs like Robotics, Video Game & Animé, Chess, Computers, Art, Christian Fellowship, Environment, Haitian, Habitat for Humanity, Hillel, and Outlook, the award-winning student newspaper.
Program Goals:
The program provides students with the skills required for computer end-user support in hardware, operating systems, and applications used in today’s businesses.
Program Learning Outcomes:
Upon successful completion of this program, students will be able to:
- Demonstrate the ability to assist end-users and provide basic hardware and software support
- Develop an understanding of computer hardware, operating systems, and applications
- Develop critical thinking, reasoning, and problem solving skills
- Develop effective oral and written communication
- Demonstrate the ability to do academic research