Rochester College Direct Links
Official Website: www.rc.edu
Official Student Portal Intranet Site: my.rc.edu
The Rochester College website, the Information Technology Help Desk, and the online library resources are available as direct links from the Student Portal.
Students having problems with a computer, campus telephone, or other Information Technology (IT) issues may report problems by 1) using the Help Desk on the Student Portal, 2) emailing helpdesk@rc.edu, 3) calling 248.218.2080, or 4) visiting the Information Technology Office located on the second floor of the Associates Campus Center building.
Accounts
An account will be created for you when you are admitted. It will include a username and password and you will use it to access all online information at Rochester College. It is your IT identity, so you should change the password regularly and not share it. You will be required to change your password at least once a year.
You can change your password by going to my.rc.edu and clicking on “Change Password”.
Email
With your account, you have a free email account within the ‘rc.edu’ domain. Your email address is username@rc.edu where username is the RC username you have been assigned.
Rochester College uses Google Apps for Education to host email and calendars. You can log into your email through the Student Portal or by going directly to mail.rc.edu.
my.rc.edu–Student Portal
Rochester College’s Student Portal is available to all enrolled students. Students can use it to access RC information – financial aid, grades, class schedules, chapel attendances, and much more. The Student Portal can be accessed at my.rc.edu.
Technical Support
The Technical Support section of the Student Portal can be accessed by clicking on “Downloads” located on the left side of the Student Portal home page. This section includes a Student Technology Guide as well as the RC Information Technology Student Policy. When you are granted access to a shared computer system or computer network, you become part of a community of users. The Rochester College Information Technology Student Policy applies to all users of college computers and network resources.
Students having problems with a college computer, college network, or other Information Technology (IT) issues may report problems by 1) emailing helpdesk@rc.edu, 2) calling 248.218.2080, or 3) visiting the Information Technology Office located on the second floor of the Associates Campus Center building.
Helpful Information
Public Website: www.rc.edu
RC Official Social Media Accounts: www.rc.edu/social
Accessing your Student Portal: my.rc.edu
Accessing your RC email: mail.rc.edu
Accessing your online courses: online.rc.edu
Problems and questions can be directed to: helpdesk@rc.edu or 248.218.2080