Customer Service Certificate
PROGRAM INFORMATION: The program is designed to help equip individuals with the necessary customer service skills for providing excellent customer service and the ability to supervise customer service processes.
Required Courses
| MRKG 1301 | Customer Relationship Management | 3 |
| MRKG 1291 | Special Topics in Business Marketing and Marketing Management | 2 |
| POFT 1301 | Business English | 3 |
| POFT 2312 | Business Correspondence & Communications | 3 |
| BMGT 1368 | Practicum - Bus Admin & Management | 3 |
| BMGT 1301 | Supervision | 3 |
| Total Credit Hours: | 17 |
Total Credit Hours: 17