PHM 112 Customer Service & Job Success For Pharmacy Technicians

Students acquire skills in the basic concepts of communication, personal and patient interaction, and professional behavior. The course is designed to teach employability skills such as job search techniques, resume writing, job applications, employment tests, cover letters, mock interviews, and professional dress and grooming. One focus of this course is the communication techniques associated with prescriptions. Required: Admission to the Pharmacy Technician program.