MGT 4347 Total Quality/Lean Management
Fundamental course topics include an exploration of the different types of Quality Methodologies. The course includes a review of concepts, tools, and best practices for each project methodology. These methodologies have been used in corporate, non-profit, and government entities. A focus of what methodology is used for particular types of processes and goals will be reviewed. Tools from Lean Management, Six Sigma, ISO, and Baldridge are introduced and used.