2018-2019 Undergraduate Catalog

HS 309 Professional Interactions in Healthcare Settings

This course will present a model for interacting with people seeking healthcare services and healthcare personnel with consideration of roles, expectations, communication, and mutual goal setting. Commonly used assessment skills such as general interviews/talking with clients, conflict resolution, and communication skills will be included as will more advanced professional interaction skills of conflict resolution, negotiation, and mediation.

Credits

3

Prerequisite

Junior or senior standing