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Office Support Certificate (OFC)

2019-2020

Type: Career, Certificate (C1)

Open Admissions

Division: Career & Technical Education and Business


The Office Support certificate is a short-term training program specifically designed for students wishing to acquire the software skills needed for rapid entry into the workplace.  It is also geared to those who wish to update their previous office skills for re-entry into the job market.  Specialized training is provided in computerized keyboarding, word processing, records management, information transcription, and other office software applications needed for today's highly technical office environment.

For more information email us at: OfficeAdmin@northshore.edu or call (978)-739-5522

First Year

Fall

OFT101Keyboarding and Word Processing

3
OFT114Business Communications

3
OFT212Administrative Office Procedures

3
OFT226Database and Calendar Management

3
Total Credit Hours:12

Spring

OFT102Advanced Keyboarding and Word Processing

3
OFT209Information Transcription

3
OFT222Spreadsheet and Presentation Graphics

3
LA-ELECTIVE
Liberal Arts Elective

3
PRO100Introduction to the Professional Portfolio

1
Total Credit Hours:13

Requirement Notes

Liberal Arts Elective: Students who are not computer literate are encouraged to select CPS100.

OFT101: Students who touch type 35 wpm or more and have knowledge of Microsoft Word 2010 may waive OFT101 and register for OFT102. the credits for OFT101 may be fulfilled with a 3-credit open elective

OFT114: A minimum grade of C- is required to graduate from this program and to meet OFT prerequisites.

 

Program Note
Communication and Mathematics proficiency required to graduate.
See guided pathway sheets for advising information specific to your area of focus.

Total Credit Hours: 25

 
Program Student Learner Outcomes
  • Produce accurate business documents using word processing, spreadsheets, presentation graphics, database and calendar management software.
  • Communicate effectively in a business environment both verbally and in writing.
  • Apply interpersonal skills as they relate to business.

Occupational Skills Required
  • Keyboarding
  • Word processing
  • Ability to create and manipulate spreadsheets
  • Presentation graphics
  • Database management
  • calendar management
  • Transcription of notes
Experiential Learning Required in Program
  • PRO100 - Introduction to the Professional Portfolio


Most Common Linked Occupation Title – Associate’s or Less
  • Office Clerks, General

Average Annual Growth (10-Year Projection)
  • Boston MSA Average Entry-Level Wages (2016) – $26,200
  • Boston MSA Median Wages (2016) – $38,000