Technology Account Management Certificate
Degree
Certificate (Federal aid eligible if certificate is combined with Associate of Science degree. Not eligible for federal aid as a stand-alone certificate)
Overview
Launch an exciting career in Business to Business Account Management as you help unleash the power of technology for companies around the world. Our certificate will help you learn the fundamentals needed to build your dream career. You will develop skills for connecting with people and building relationships. Gaining technical knowledge that can turn into a career that stands the test of time. You will experience product and sales training coupled with valuable practitioner mentoring and learning through real-life experiences. As a Technology Account Manager, you will have the opportunity to introduce innovative products and services to accelerate companies’ journeys to cloud computing, digital marketing, business analysis, and much more.
Career Opportunities
Technology Account Managers are invaluable liaisons between businesses and their clients. Their understanding of technology combined with their ability to search for new customers and manage relationships with existing ones makes their role be in high demand.
Learning Outcomes
Upon completion of the certificate, successful graduates will be able to:
- Demonstrate understanding of key technology sales methodologies to build trust-based relationships with customers, maintain service contract renewals, gain more business in existing accounts, and leverage competitive advantages
- Evaluate business objectives and requirements in order to develop effective technology strategies and implementation roadmaps
- Acquire technical knowledge and understanding of best practices in order to guide organizations through the technology adoption and implementation
- Assess technology needs in order to advocate on business’ behalf
- Lead regular meetings and business reviews to help projects stay on track towards set milestones, answer questions, and resolve identified issues
Course Requirements
Students are responsible to examine the course description of each course listed below for details about prerequisites, which must be satisfied before registering for the course.
Technology Account Management Certificate Core Courses
TAM 120, Introduction to Sales, 3 credits
TAM 195, Digital Technology Sales, 3 credits
TAM 275, Advanced Sales, 3 credits
Total Technology Account Management Core Courses Minimum Credit Hours 9
Technology Account Management Certificate Elective Courses (Select 2 courses, 6 credits)
DM 150, Digital Marketing Analytics, 3 credits
DM 160, Digital Marketing Advertising, 3 credits
DM 230, Digital Search Marketing, 3 credits
DM 240, Digital Mobile Marketing, 3 credits
IT 125, Introduction to Information Technology, 3 credits
IT 235, Windows Server Fundamentals, 3 credits
IT 143, Database Design and Analysis, 3 credits
IT 150, Introduction to Networking, 3 credits
IT 160, Cloud Computing Essentials, 3 credits
Technology Account Management Certificate Elective Courses Minimum Credit Hours 6
Total Technology Account Management Certificate Minimum Credit Hours 15
Recommended Sequence of Courses
Depending upon the number of preparatory courses required, additional semesters may be required to complete the program.
First Semester
TAM 120, Introduction to Sales, 3 credits
TAM 195, Digital Technology Sales, 3 credits
Elective, Choose one from list, 3 credits
Total Semester Minimum Hours 9
Second Semester
TAM 275, Advanced Sales, 3 credits
Elective, Choose one from list, 3 credits
Total Semester Minimum Hours 6
Total Technology Account Management Certificate Minimum Credit Hours 15
Graduation Requirements
• Minimum of 15 total semester credit hours as outlined.
• Grade of C or higher in all core courses.
• Cumulative grade point average of 2.0 or higher.