5. Retention Services

Students experiencing situations that may impede their academic success--to include difficulty balancing life's priorities with the demands of attending college--are encouraged to contact the Retention Services Office at (361) 698-1948 to schedule an appointment with a Retention Case Manager (RCM).

RCMs provide deliberate services each semester to all students placed on probation or suspension via the Academic Recovery Program (ARP). Employing an outreach/connection/triage/linkage/ follow-up sequence across a Start Strong/Stay Strong/Finish Strong framework, RCMs partner with students to raise their cumulative GPA until they attain "Good Scholastic Standing" with the College. NOTE: Students on Academic Probation or Suspension should visit the Retention Services website at www.delmar.edu/retention for specifics.

Additionally, RCMs intervene with students when alerted by concerned faculty via the Retention Alert Program (RAP). Within this faculty-driven early warning alert system, RCMs employ a holistic approach--again employing an outreach/connection/triage/linkage/follow-up sequence--while assessing the needs of students experiencing situations negatively impacting their academic success. NOTE: Faculty needing assistance with submitting RAP cases should visit www.delmar.edu/retention for specifics.

Case Managers are housed at both the East and West Campuses. Call (361) 698-1948 to schedule an appointment.