2019-2020 Catalog

Health Care: Patient Representative

The Patient Representative certificate program provides graduates with a foundation in healthcare navigation and allows them to access good entry level jobs in call centers, dispatch centers, and other areas where familiarity and comfort in working in healthcare administration and navigation is required. The program will assist students in gaining employment after a relatively short period of education.

 

 

 

 

Patient Representative Certificate Requirements: 17 credits

HPR 101Customer Service in Health Care

2

HPR 104Health Career Opt & Readiness

1

HPR 105Health Finance Matters

1

HPR 106Law & Ethics for Health Professionals

2

HPR 119Computers in Health Care

2

HPR 178Medical Terminology

3

CIS 118Introduction to PC Applications

3

COM 125Interpersonal Communication

3