2016-2017 Catalog

MAN 212 Negotiation/Conflict Resolution

3 Credit hours      45 Contact hours

Presents proper techniques in negotiation and conflict resolution. Key practices that determine successful negotiation are explored. This course covers principles of conflict resolution including business policies, accepted business practices contracts, labor union contracts, pay raises and starting salaries.

Prerequisite

Successful completion of CCR 092 (grade C or higher) or equivalent assessment scores.