Medical Administrative Assistant (MAA)
Type: Career, Degree (AAS)
Open Admissions
Division: Career & Technical Education and Business
The Medical Administrative Assistant degree program provides students with an extensive background in medical terminology and transcription along with knowledge of third-party billing and records management. Computer skills needed for competitive employment such as word processing, spreadsheets, database, and medical software are also integrated into the course work. Employment opportunities are found in a variety of medical settings such as physician's offices, hospitals, clinics, insurance companies, research laboratories, public health departments, and health maintenance organizations.
The program includes a hands-on work experience through Cooperative Education and Internships which integrate classroom study with a supervised work experience.
If you have questions related to program admissions or applications, please contact info@northshore.edu or call 978-762-4188.
If you have program advising related questions, please contact officeadmin@northshore.edu or call 781-477-2215.
First Year
Fall
| OFT101 | Keyboarding and Word Processing | 3 |
| ALH186 | Medical Terminology | 3 |
| OFT114 | Business Communications | 3 |
| CMP101 | Composition 1 | 3 |
LA-ELECTIVE
| Liberal Arts Elective | 3 |
| Total Credit Hours: | 15 |
Spring
| BIO108 | The Body in Health and Disease | 3 |
CMP102-150
| Composition 2 Elective | 3 |
| OFT102 | Advanced Keyboarding and Word Processing | 3 |
| OFT222 | Spreadsheet and Presentation Graphics | 3 |
OPN-ELECTIVE
| Open Elective | 3 |
| Total Credit Hours: | 15 |
Second Year
Fall
| ACC101 | Basic Accounting 1 | 3 |
| OR | |
| ACC105 | Accounting Essentials | 2 |
| AND | |
| ACC110 | Small Business Computerized Accounting | 1 |
| | |
| OFT142 | Third Party Reimbursement | 3 |
| OFT219 | Medical Adminstrative Procedures | 3 |
| OFT226 | Database and Calendar Management | 3 |
| SPE102 | Speech | 3 |
| Total Credit Hours: | 15 |
Spring
| PRO100 | Introduction to the Professional Portfolio | 1 |
| OFT140 | Medical Records Transcription | 3 |
| OFT240 | Administrative Office Management | 3 |
| OFT252 | Integrated Office Applications | 3 |
OPN-ELECTIVE
| Open Elective | 3 |
| ITR200 | Internship | 2 |
| Total Credit Hours: | 15 |
Requirement Notes
Liberal Arts Elective: Students who are not computer literate are encouraged to select CPS100.
OFT101: Students who touch type 35 wpm or more and have knowledge of Microsoft Word 2010 may waive OFT101 and register for OFT102. The credits for OFT101 may be fulfilled with a 3-credit open elective.
BIO108: This requirement may be fulfilled by substituting BIO211 and BIO212 with grades of C (73%) or better.
Liberal Arts Elective: Recommend SPE202 or SOC108.
Open Elective: Recommend SPN101A
Program Note
Communication and Mathematics proficiency required to graduate.
See guided pathway sheets for advising information specific to your area of focus.
Total Credit Hours: 60
Program Student Learner Outcomes
- Produce accurate business documents using word processing, spreadsheets, presentation graphics, database and calendar management software.
- Perform basic accounting functions including computerized software.
- Communicate effectively in a business environment both verbally and in writing.
- Apply interpersonal skills as they relate to business.
- Perform front office tasks using simulated electronic health records software including scheduling appointments, registering patients, and documenting patient health information.
- Transcribe medical reports using correct medical terminology and applying editing and language arts skills.
- Prepare health insurance claim forms and document diagnostic and procedure codes.
- Understand the legal and ethical standards of privacy and confidentiality as they apply to patient care.
Occupational Skills Required
- Keyboarding
- Word processing
- Ability to create and manipulate spreadsheets
- Presentation graphics
- Database management
- Calendar management
Experiential Learning Required in Program
- PRO100 - Introduction to the Professional Portfolio
- ITR200 - Internship
Most Common Linked Occupation Title – All Education Levels
Most Common Linked Occupation Title – Associate’s or Less
Average Annual Growth (10-Year Projection)
- US - 2.10%
- Boston MSA – 2.00%
- Essex County – 2.20%
- Boston MSA Average Entry-Level Wages (2016) – $32,900
- Boston MSA Median Wages (2016) – $42,200