MSBM5018 Strategic Negotiations
Provides a survey of the organizational and economic aspects of manager/employee relationships; and examines the changing business climate and conflicting forces organizations face to achieve competitive advantages such as lower costs, increased operational flexibility and improved customer service while employees seek to protect wage and benefit gains and enhance job security. Views negotiations through the prism of labor/management relations while providing the opportunity to develop negotiation skills that are transferable to all business settings (unionized and non-unionized).