Collections Policy
Students who do not pay the balance due in full may have their accounts sent to a collection agency if they are unwilling to set up a payment plan with the Cashier’s Office and make regular payments. The College will charge students a collection fee of 25% (or more), depending on the charges from the collection agency. The additional 25% (or more) will become due the day the collection agency receives the account if payment has not been received by the College.
Reporting to Credit Bureaus
When uncollected balances are sent to the collection agency, they will also be reported to the credit bureaus, and this may impact the student’s credit score.
Course Content Charges
Some courses have course content charges. These charges are for required course-related materials delivered electronically through the Learning Management System (LMS). Course content charges are non-refundable unless the class is dropped by the Add/Drop Deadline.
Dropped Classes for Non-payment
In addition to late fees, students will be given until the 7th business day of the semester to contact the Cashier’s Office on the 2nd floor of the College and make payment arrangements. If the student fails to make payment arrangements by the end of the 7th business day, the student’s classes will be dropped.
Failure by the College to make contact with students during this process does not relieve them of their financial commitment. Students who make payment arrangements with the Cashier’s Office, but do not comply with the terms of their agreement, will be withdrawn from their classes.
Student health plan premiums must also be paid by the 7th business day of the semester or their classes will be dropped for non-payment.
Effect of Drop on International Students
In the event of international students, a withdrawal will result in the cancellation of their I-20.
Nonpayment Policy
Tuition and health plan must be paid in full by the tuition and health plan payment deadline (see Academic Calendar for deadlines). Failure to pay the full amount or arrange other financial support with the College will result in a late fee of $25 for balances less than $500 and $50 for balances greater than $500. A late fee will not be assessed for students with a valid FAFSA on file with the school by the first day of the semester.
Reinstatement of Classes Dropped for Non-payment
The first time a student’s classes are dropped for non-payment they will be given 3 business days from the day classes were dropped to contact the Cashier’s office to make payment arrangements. Students who make payment arrangements within the 3 days can have their classes reinstated by the Registrar’s Office. After 5:00 pm on the 3rd business day, the student’s classes will not be reinstated.
The second-time students are withdrawn from their classes for non-payment during their academic career at the College their classes will no longer be eligible for reinstatement during the current semester unless the student submits an appeal and is approved.
Tuition Refund Policy
Tuition refunds will only be given as follows:
Classes dropped up to the 6th school day of the semester. Students can drop classes at any point up to the Add/Drop Deadline (school day 6) for a full refund. NO REFUND will be given for individually withdrawn classes after the Add/Drop Deadline (school day 6) unless the student officially withdraws from Ensign College (see below).
Complete withdrawal from school. When a student withdraws from all of their classes at Ensign College after the Drop for Non-Payment Deadline, a pro-rated refund can be given by request until the 8th week of the semester. There will be NO REFUND given when a student withdraws from school after 8 weeks of the semester have elapsed.
Exceptions to the Tuition Refund Policy. Ensign College recognizes that there may be situations beyond a student's control where an exception to the above policy may be warranted. The following exceptions will be reviewed on a case-by-case basis to determine whether the situation merits an exception:
- Death of the student;
- Death of an immediate family member where continuing school is impractical;
- Medical condition requiring extended medical care where continuing school is impractical;
- Acceptance of a qualifying internship.
Course content charges and fees are not refundable. All types of refunds are requested at the Cashier's Office.
When a prorated refund is issued for students who completely withdraw, the refunds will be based upon this table:
1st Week of School
100%
2nd Week of School
100%
3rd Week of School
80%
4th Week of School
70%
5th Week of School
60%
6th Week of School
50%
7th Week of School
40%
8th Week of School
30%
Withdrawing or dropping classes when tuition is unpaid. Students who drop or withdraw from a class they have attended when their tuition has not been paid will be charged a fee (the % of the refund that is non-refundable). (i.e. 1st & 2nd week of class = 0%, 3rd week of class = 20%, 4th week of class = 30%, etc.).
Honor Code Refund Policy. Refunds will not be issued to students who are suspended or separated from the college due to honor code reasons.