5. Retention Services
The Retention Services Office exists to identify and serve students experiencing academic, social, financial and/or personal challenges. Retention Case Managers (RCMs) provide resources to promote maximum academic potential and self-efficacy. Our belief is that all students are capable of reaching their academic goals. RCMs strive to facilitate the empowerment of students through the development of intervention strategies that address academic, financial and social barriers.
Retention Case Managers are committed to working collaboratively with all campus departments to facilitate, support and promote programs and activities that give students the best opportunity for academic success.
Services for students at risk of leaving college include:
- Assistance with the financial aid appeals process
- Referrals to campus and community resources
- Coaching through decision-making and values exploration
- Identifying barriers to and strategies for academic success
RCMs provide deliberate outreach/conection each semester to all students placed on probation or suspension. Additionnally, RCMs intervene with other students when alerted by faculty via the Retention Alert Program (RAP).
Case Managers are housed at both the East and West Campuses. Call (361) 698-1948 to schedule an appointment.